Privacy Policy
At Himalayan Valley Retreat , we believe in creating a serene and trustworthy experience for our guests. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or stay with us.
1. Information We Collect
We only collect information necessary to provide you with the best retreat experience:
- Personal Details : Name, email address, phone number, and preferences (e.g., room choice, dietary needs).
- Booking Info : Reservation dates, payment details, and special requests.
- Device Data : IP address, browser type, and device information when you visit our website.
- Cookies : Small files that help us improve your browsing experience (see section 5 for details).
2. Why We Collect It
We use your information to:
- Process bookings and manage your stay.
- Send important updates about your reservation or retreat amenities.
- Improve our services (e.g., understanding guest preferences).
- Ensure safety and security during your visit.
3. How We Protect Your Data
Your privacy matters to us. We use:
- Secure Systems : Encrypted payment processing and password-protected databases.
- Restricted Access : Only staff who need your information to do their jobs can access it.
- Regular Checks : Monitoring systems to prevent unauthorized access.
4. Sharing Your Information
We never sell your data. We may share it only with:
- Service Providers : Trusted partners (e.g., payment processors, website hosts) who help us operate.
- Legal Authorities : If required by law or to protect our rights.
5. Cookies & Website Tracking
Our website uses cookies to:
- Remember your preferences (e.g., language, login details).
- Analyze traffic to improve user experience.
You can control cookies via your browser settings. Disabling them may limit website functionality.
6. Your Rights
You have the right to:
- Access your data.
- Correct inaccuracies.
- Delete your information (subject to legal requirements).
Contact us at [your email] to request changes.
7. How Long We Keep Your Data
We retain your information only as long as needed:
- Booking details are kept for 1 year after your stay.
- Marketing preferences are stored until you unsubscribe.
8. Children’s Privacy
Our retreat is designed for adults. We do not knowingly collect data from children under 13.
9. Policy Updates
We may update this policy occasionally. Changes will be posted on our website with the revised date.
10. Contact Us
Have questions? Reach out to us at:
đź“ž +91 7895452485
📧 Email: himalayanvalleyretreat@gmail.com
đź“Ť Address: Thano chowk, Lekhak gaon, Dehradun pin 248143
Thank you for trusting Himalayan Valley Retreat to safeguard your privacy. We’re here to ensure your stay is as peaceful as the surroundings we offer.
Last Updated: [29-05-2025]